What To Say Instead of NO

I often overhear or talk to parents frustrated about their children's behavior say "I tell my kids 'no' over and over, but they just don't listen. I don't know what else to do!" So for all of you with the same frustration, let me clue you in a on a little secret - it's not necessarily that they don't listen, but more likely that they are left in a confused state of "but then what am I suppose to do?" That's what I'm here to talk to you about right now.

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